Support Requests

When you’re looking for answers, our support team is dedicated to serving all customers, all the time and at every interaction. Our standard maintenance program offers support services from 9am-5pm Mon-Fri excluding public holidays and any other holidays observed by Document Management Technology Ltd.

E-mail our technical team on support@doctech.co.uk with any supporting documentation such as screen shots and error logs. Once the Support Request is received, you will be our top priority.

Alternatively call us on (+44) 1706 833610. Our experienced support engineers are available on the phone to provide expert assistance for your organisation.

If guided to remote support please download the support tool below. This will enable you to receive interactive assistance with one of our qualified technicians once a call has been logged.