Manchester Fluid System Technologies Ltd, trading as Swagelok Manchester, was established in 1978 as a leading solution provider of fluid system technologies.
Growing success also meant a huge growth in documents for all their paper-based administrative and logistical processes. Workflows were increasingly time and cost intensive. Managing their filing was costing
them 30 minutes per day, per employee.
When the management team at Swagelok Manchester realised that the company had to put in weekend hours to tackle the out of control paper archive every quarter, it was time to take action.
After seeing and liking the DocuWare system used by their colleagues in Munich, they wanted a local company to work with them on a solution.
Read more on how we can help with Good Manufacturing Processes (GMP).
Productivity has significantly increased
Paper and all associated costs have been reduced
DocuWare has provided high levels of data security
Documents are safely available to those working remotely
A large amount of time saved when searching and retrieving documents
Integrations with three of their existing applications including Crystal Reports, means collections are automated and reminders sent out via email
Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We continue to work closely with DocTech on future enhancements with other teams within our business.
