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Challenges With Email Management

An email has evolved from simply being a communication tool. Inboxes are also a repository of critical business information. These email inboxes often contain information which is valuable to multiple staff members yet is not readily available to them.

Does your organisation receive high volumes of emails and struggle to organise them? Do you work from a shared inbox, need to manually track important documents for review or spend too much time moving between different business applications?

Our email management software can help with email organisation, as it did for Financial Services provider Wettone Matthews. 

Dedicated email folders can be monitored by our software, where an email is received, automatically stored and actioned without the reliance on staff intervention. This removes the need for drag and drop, scanning and renaming, and frees up employee time.

With a shared inbox receiving multiple emails from clients, knowing which member of staff has seen and actioned emails is problematic. DocTech’s email management provides a visual indicator on each email to show users what has been actioned and filed away. With emails and attachments no longer stuck in someone’s inbox, but stored in a centralised system, the next stage of the business process can begin, whether that’s accounts payable, employee management or customer service.

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The Benefits of Email Management

  • Automate the storage and organisation of emails
  • Link emails to other important business data such as product order, suppliers or invoices
  • Ensure email information is available across the organisation
  • Deal with high volumes of emails more effectively, such as those received by HR or customer services.
  • Quickly respond to customer queries
  • Emails are simply classified and easily searchable

Perfect Solutions For Your Business!

We are industry experts with over 75 years of combined experience on our team. We have delivered success for hundreds of businesses just like yours.

Document Management

With DocuWare all your documents are stored and shared digitally. It’s faster, more transparent, and more efficient than traditional paper-based methods.

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We create digital workflows to meet an organisation’s bespoke requirements. We can provide an electronic system to track, edit, store and manage all documents associated with any existing or new process.

Digital Processes

Office Automation

Office automation reduces the manual effort needed to complete everyday tasks, using data capture software to help store and process business information.

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Digital Signatures

Digital signature technology improves the speed of auditing, provides smoother turnaround on contract completions, as well as reducing the associated costs.

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Use a central platform to collect, integrate, analyse and present your organisation’s data from multiple databases. Measure and track KPIs in real time.

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