Our document management systems decrease the pressure on Social Housing organisations to provide a better service for their tenants, residents and prospective buyers by integrating with your housing management system.
Documents and information are captured, stored and edited in digital document trays then stored securely in a centralised filing cabinet ensuring compliance with legal and regulatory requirements. Staff can quickly retrieve documents within seconds without having to leave their desks.
The history of a tenant or property can be tracked and followed from the planning stage to handing over the keys. Tenant requests can be answered and processed immediately.
Dedicated document management systems deliver improvements in efficiency and productivity across the board. Drive growth, reduce costs and better manage your operations.
How can a digital document management system benefit the social housing sector?
At DocTech, we get to know our clients really well and Social Housing organisations are no different. We understand the regulatory requirements put in place by the Housing Communities Agency (HCA) and the rules and regulations which must be adhered to in order to offer an affordable housing service to communities.
Our systems allow staff to streamline their workflows, eliminating the time that they would normally spend manually filing paperwork and searching for documents on a shared drive, therefore increasing security, productivity and providing an excellent service to the service user/contractor/supplier.
Our solutions go far beyond tenancy and building documents with most of our clients using the system to also store and process financial documents – we can integrate with any 3rd party finance package.
Document storage and workflow processes we improve for housing provider:
The Information Commissioner’s Office (ICO) can issue hefty fines to organisations who mishandle data – our systems enable housing providers to keep their data safe and secure whilst improving process efficiency.
We are industry experts with over 75 years of combined experience on our team. We have delivered success for hundreds of businesses just like yours.
Automate manual data entry, provide accurate data capture of incoming invoices and get real time information. Ensure your team has full visibility of the process from start to finish.Streamline Accounts
Digitise HR records into a centralised and secure system. Enables only authorised access, provides easy applicant tracking and automate holiday requests.Comply with GDPR
We can provide simple electronic templates that handle calculations, currency conversions and capture receipts digitally. Approve or decline expenses from within the system.Manage Expenses
With our workflow tools we can ensure organisations have a defined process in place to manage and approve purchases. Gain tighter control and reduce risk.Define Processes
To comply with industry regulations, we can help you manage document version control, provide a clear audit trail and know who was the last person to amend what document and when.Comply With Regulations