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Document Management Software for Hospitality

Hospitality businesses manage huge volumes of documents and information across Finance, Operations, HR, Estates and multiple locations. Supplier invoices, contracts, employee records, property documents and operational information all need to be securely managed while remaining easily accessible to the people who need them.

DocTech helps hotels, pub groups, restaurants, breweries and other hospitality businesses use DocuWare to bring documents and processes together in one secure system. From automating invoice approvals to managing contracts, digital forms and workflows, DocuWare reduces administration and connects information across your business.

DocuWare is a web based document repository offering a secure, compliant way to store, share and manage documents and data. It is AI driven with many clients such as Thwaites Brewery & Hotels utilising integrated digital signatures and forms technology to start processes and remove manual and paper based efforts.  

Thwaites journey

 

One System for Hospitality Documents & Processes

For multi-site hospitality businesses, DocuWare provides authorised teams with access to the documents and tasks they need, wherever they are working. It can also integrate with existing Finance, ERP, Property Management and other business systems, helping reduce manual administration and create more connected processes across the organisation.  

Automated Purchase to Pay for automated invoice capture., matching and approval has long been and still is, a very common first application of document automation for our hospitality clients. 

 

docuware integration

DocuWare offers a secure, complaint way to store, share and manage documents and data. It is AI driven with many clients such as Thwaites Brewery & Hotels utilising integrated digital signatures and forms technology to start processes and remove manual and paper based efforts. 

 

Talk to Us About Your Hospitality Processes 

manual vs automated workflow

Automate High-Volume Hospitality Document Processes

One of the biggest challenges faced by those working in hospitality such as Rules Restaurant, is dealing with high volumes of documents such as supplier invoices and CVs. If not managed properly, these documents can quickly pile up and cause significant issues.

By eliminating paper-based processes and digitally managing important documents, our document management software removes the potential errors caused by human mistakes, information loss, or damaged documents. It is worth noting that even digital documents, such as emails or electronic invoices, can create administrative problems if not saved, stored, and processed consistently by every employee.

At  DocTech we take the time to understand our clients' unique needs, tailoring our solutions to meet their specific requirements.

Click the button below to read how we helped London's oldest restaurant, Rules, save £30,000 per year and improve their purchase invoice process.

 

Replace Manual Forms with Automation

By utilising the power of our digital forms software like Thwaites have, employees, suppliers or even customers can enter any required information digitally - accurately capturing the right details first time. 

DocuWare digital forms help hospitality businesses replace paper forms, PDFs, spreadsheets and manual data entry with a faster, more controlled process. Employees, suppliers and customers can submit information digitally, with mandatory fields helping ensure the right details are captured first time.

Once submitted, information can be securely stored in DocuWare and automatically trigger the next stage of a process. This could include routing a request for approval, notifying a manager, creating a task, collecting additional information or updating another business system.

For multi-site hospitality businesses, digital forms can support processes across Finance, HR, Operations and individual hotels, pubs or restaurants, reducing repetitive administration and creating a more consistent flow of information across the organisation.

Automate Contracts & Digital Signatures

Digital forms can replace paper, PDFs and spreadsheets across HR, Operations, Finance and other hospitality processes. Employees, suppliers and customers can submit information digitally, with mandatory fields helping ensure the right information is captured first time. Once submitted, DocuWare can securely store the information and automatically trigger the next step, such as an approval, notification, task or signature.

Contracts can also be managed digitally from creation and distribution through to electronic signature and secure storage. Automated reminders help teams keep track of outstanding or expiring documents, reducing manual follow-up and giving greater visibility over important agreements.

For many of our hospitality and hotel clients, integrated digital signatures are used for processes including event and wedding contracts across hotels and inns, creating a faster and more streamlined process.

Book A Digital Forms Demo

Smarter Document Management for Hospitality

Hospitality businesses often manage documents across multiple sites, departments and systems. DocuWare provides one secure place for this information, while automated workflows help reduce the manual work involved in processing, approving and sharing documents.

Finance teams can streamline invoice and purchase processes, HR can securely manage employee information and contracts, while Operations and site-based teams can quickly access the documents they need. For multi-site hospitality groups, this means better visibility, greater control and less time spent searching for information or chasing approvals.

By integrating DocuWare with existing Finance, ERP, Property Management and other hospitality systems, documents can also become part of more connected processes across the organisation.

Why Do Hospitality Businesses Choose DocuWare?

  • Speed up supplier invoice and purchase approvals
  • Reduce manual data entry and repetitive admin
  • Centralise documents across multiple hospitality locations
  • Give authorised teams secure access wherever they work
  • Improve control over contracts and important business records
  • Automate document routing, tasks and approvals
  • Capture and automatically index incoming documents
  • Protect documents with secure access and backups
  • Maintain clear digital audit trails
  • Support GDPR and document retention requirements
  • Integrate with existing Finance, ERP and hospitality systems
  • Improve visibility across documents and workflows

 

Book a Chat - See if We Can Help You

Document Solutions Across Hospitality Businesses

We are industry experts with over 80 years of combined experience on our team. We have delivered success for hundreds of businesses just like yours.

Quality & Compliance

To comply with industry regulations, we can help you manage document version control, provide a clear audit trail and know who was the last person to amend what document and when.

Information Security

Purchase Order Process

With our workflow tools we can ensure organisations have a defined process in place to manage and approve purchases. Gain tighter control and reduce risk.

Purchase Order Automation

Paperless Office

Reduce all associated paper costs and digitally store your documents in a centralised location. Documents cannot be lost or duplicated.

Reduce Paper Use

Accounts Payable

Automate manual data entry, provide accurate data capture of incoming invoices and get real time information. Ensure your team has full visibility of a process.

Automated Invoice Processing

Document Workflow

We create digital workflows to meet an organisation’s bespoke requirements, by replicating or enhancing existing manual or paper processes.

Digital Processes

Client Testimonials

The digital transformation at Serviceline has set a new standard for efficiency and accuracy in their operations. Their Ops Director highlighted the significant impact, stating, "DocuWare has become the centre of all activity - we use the documents to centralise our activities."
DocuWare has become an integral part of our business processes. It’s robust, reliable, and makes document retrieval incredibly fast. We wouldn’t be able to cope properly without it now. We know the DocTech team really - they’re always helpful and responsive
We used to spend around three hours a day looking for paperwork. Since our documents are now available digitally, with a click of a button, we were able to significantly improve our customer service. We wanted our administration service levels to match the quality of our products, and with DocuWare we have achieved just that. It has become an essential business tool for us.
Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We continue to work closely with DocTech on future enhancements with other teams within our business.
The support team is excellent, really responsive and easy to work with. They consistently go above and beyond, are flexible to our needs, and provide great support. We’ve never had to wait long for assistance, making the whole experience smooth and reliable.
Staff no longer spend time looking for documents. Documents are retrieved in seconds using fixed index. There is no more need for physical storage and the filing archives soon will be gone.
This has been an IT success story for Mosscare. On the one hand staff have embraced this one piece of technology better than any other. On the other hand we are now able to offer a much better service than ever before.
DocTech continues to support SHG beyond deployment, refining workflows and ensuring user adoption as well as further integration capabilities with their Housing management system – Civica CX. The relationship didn’t stop once the system went live. That post-implementation support really helped us optimise our setup.
Once we moved our documents into DocuWare, we had a massive reduction in our physical document storage requirements which made our move and continued residence in our new campus work brilliantly. The storage and retrieval of documents is so painless and has really streamlined our workflow.
We know the team at DocTech very well and support has always been great. Since the implementation of DocuWare in 2018, we’ve had very few issues. Any we have had are rectified very quickly.
Contact us - info@doctech.co.uk or 0161 647 7040