You’ve decided you need to implement a document management system, but now comes the decision on which platform to use and how best to access it.
Our solutions are available in the Cloud, On-Premise, SaaS (Software as a Service), a hybrid model and on mobile devices. Our clients range in size and requirements, and our experience means we have a variety of options to meet your organisation’s IT ecosystem. So how does hosting work?:
The cloud refers to servers that are accessed over the internet, as they are hosted outside the business. The DocuWare Cloud offering is hosted on Microsoft's Azure platform. The cloud enables users to access the same files and applications from almost any device as the computing and storage take place on servers in a data centre, instead of locally on the user’s device/machine.
With a cloud solution you get a full range of services with flexible licenses for different company sizes, on a subscription basis. You decide on the number of user licenses and storage capacity. An IT team isn’t needed to install the software, and we will take care of software upgrades and maintenance.
Working in the cloud can be key for businesses that value scalability. By leveraging robust infrastructure backbones like Microsoft Azure, near-infinite storage and computing power are instantly available. All data held in DocuWare Cloud is geo-replicated three times and locally replicated in each location three times for backup purposes. Data is strictly controlled within the EU region, and is not stored or transferred anywhere else.
Security is always a priority and DocuWare Cloud takes advantage of active, comprehensive data centre security, as well as detailed user profiles controlled from a single system. A WhitePaper is available detailing Cloud Infrastructure and Security.
DocuWare maintains core feature parity across cloud and on-premises deployments. All document management and workflow automation capabilities are available in DocuWare Cloud and DocuWare on-premise. You do not sacrifice functionality whether you choose On-Premise or Cloud.
Our comprehensive suite of DocuWare add ons are fully compatible with all versions of the software including Cloud, On-Premises and SAAS.
This means our software is hosted and stored on your businesses own servers. If your organisation has strong IT resources of its own it might make sense to deploy the software inside your data centre with your other applications.
Your business can store as many documents and files as your server allows. DocuWare supports Microsoft SQL, MySQL, and Oracle databases in multiple load-sharing configurations. The client is browser-based for any browser environment. If your infrastructure is Cloud Based, such as AWS or Azure, you can also deploy DocuWare ‘On-Premises’ to this infrastructure.
With on-premise, there is a one-off initial cost, which is based around the number of users and the level of functionality you require. The DocTech team will need to talk with you to fully understand your requirements for us to be able to provide the best solution. Subsequently, you only pay for support and maintenance.
The biggest benefit of a self-hosted system is that you are always in control, there’s no need to rely on anyone else to keep it up and running. Also, if your online connection goes down, you still have access to all your documents. Most document management systems are in place long term so the initial investment offers great value. Any On-Premises DocuWare system can be published externally so it can be accessed by employees in the field, just like the Cloud offering.
On-premise relies on your business having an appropriate backup system in place. Documents aren’t automatically saved in the Cloud, and you need to ensure you have sufficient IT knowledge to manage the system. DocTech will work together with your IT team to ensure that sufficient backup operations are in place for the system. Finance options are available if needed to spread the initial cost.
Our Software as a Service (SAAS) platform offers the same functionality set as DocuWare Cloud, however, this is hosted on our Private Cloud service, powered by AWS. All DocuWare modules are included as part of a SaaS subscription.
The key difference is flexibility; we can offer more options when it comes to user numbers and data volume and we also have full backend access to the servers.
Data on our SaaS platform is geo-redundant as well as two separate backups taking place to Azure and an alternative data centre.
Mobile working is becoming more common and our software can ensure your staff continue to have access to important business information in, or out of the office. DocuWare Mobile is available for DocuWare Cloud, On-Premises or our SaaS offering.
Our document management system provides the technology to enable mobile workers to stay connected with colleagues and collaborate on team projects. Users can be involved in workflows and store documents from any location using the DocuWare App, available on iOS and Android.
As long as staff working remotely are authorised users, they can use the app from any mobile device. It can be connected to your DocuWare system via QR code. For on-premises applications, you need one mobile license for unlimited mobile colleagues.
While out in the field, staff can receive alerts of new tasks assigned to them by the office, as well as documents needing their approval. Collaboration can happen in real-time, removing any bottlenecks from your processes.
Mobile working enables employees to: