The best document management deployment option depends on your organisation's security requirements, IT infrastructure, compliance obligations and growth plans.
For more than 40 years, we have been implementing and supporting on-premise document management software for organisations across a wide range of sectors. Some businesses continue to choose on-premise solutions because they provide complete control over data, infrastructure and security policies.
However, most businesses increasingly require flexible access to documents, support for remote and hybrid working, and the ability to scale quickly. As a result, many organisations are now choosing cloud-based document management systems or hybrid deployments that combine the benefits of both environments.
As a result of providing document management solutions for so long, we have many clients who have gone on an extensive digitisation journey with us.
Learn About our clients who have gone from paper to On-premise DocuWare and then migrated to DocuWare Cloud and those who have chosen a Hybrid DocuWare situation.
The Prison Officers Association is a Membership Body & Trade Union who migrated from DocuWare On-premise to DocuWare Cloud in 2022.
Thwaites are a 25 year client of ours who now operate a Hybrid DocuWare installation for various reasons.
Both deployment models offer significant advantages.
An on-premise document management system is hosted within your own IT environment and managed by your internal team or technology partner.
Businesses often choose on-premise document management because it provides:
For many organisations, particularly those with established IT environments, on-premise document management remains a highly effective and secure solution.
A cloud document management system is hosted securely within professionally managed data centres and accessed through the internet.
Businesses choose cloud document management because it offers:
Cloud solutions have become particularly popular with small and medium-sized businesses looking to improve operational efficiency while reducing the burden of maintaining on-site infrastructure.
A hybrid document management system combines both cloud and on-premise technologies.
This approach allows organisations to retain specific applications, data or processes on-premise while benefiting from cloud-based document storage, workflow automation and remote access.
Hybrid document management is often the preferred choice for organisations that want flexibility without completely replacing existing investments in technology.
Many organisations are adopting cloud document management systems to support digital transformation initiatives and modern working practices.
Key benefits include:
Employees can securely access documents, workflows and business information from the office, home or while travelling.
Cloud platforms provide built-in redundancy, backup and disaster recovery capabilities that help protect business-critical information.
Businesses can avoid the capital expenditure associated with purchasing and maintaining servers and supporting hardware.
Storage capacity, users and functionality can be increased as business requirements evolve.
Cloud providers regularly deliver updates that help maintain security and ensure access to the latest functionality.
The right solution depends on several factors, including:
This is why choosing the right document management partner is just as important as selecting the software itself.
DocuWare offers one of the most flexible document management platforms available, supporting:
Whether you are replacing shared drives, reducing paper-based processes, implementing invoice automation software or creating a company-wide document management strategy, DocuWare can be tailored to meet your organisation's requirements.
With over 25 years of experience delivering on-premise document management solutions and helping businesses transition to cloud and hybrid environments, we provide independent advice to help you choose the most effective approach for your organisation.
Yes. Modern cloud document management platforms include encryption, access controls, audit trails, disaster
recovery and regular security updates that often exceed the capabilities available within many on-premise environments.
Yes. Many organisations begin with an on-premise deployment and later migrate to a cloud or hybrid environment as business requirements change.
For many businesses, a hybrid deployment provides the ideal balance between flexibility, security and investment protection by combining cloud and on-premise technologies.
Document management software is widely used across finance, manufacturing, construction, professional services, healthcare, education, logistics and public sector organisations.
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With the DocuWare cloud solution, powered by Microsoft Azure, you get a full range of services and flexible licences for all company sizes, on a subscription basis.
The cloud enables users to access the same files and applications, securely and safely, from almost any device. You get full DocuWare functionality such as DocuWare Forms and Workflow and automatic upgrades.
The digital transformation at Serviceline has set a new standard for efficiency and accuracy in their operations. Their Ops Director highlighted the significant impact, stating, "DocuWare has become the centre of all activity - we use the documents to centralise our activities."
We used to spend around three hours a day looking for paperwork. Since our documents are now available digitally, with a click of a button, we were able to significantly improve our customer service. We wanted our administration service levels to match the quality of our products, and with DocuWare we have achieved just that. It has become an essential business tool for us.
Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We continue to work closely with DocTech on future enhancements with other teams within our business.
Staff no longer spend time looking for documents. Documents are retrieved in seconds using fixed index. There is no more need for physical storage and the filing archives soon will be gone.
This has been an IT success story for Mosscare. On the one hand staff have embraced this one piece of technology better than any other. On the other hand we are now able to offer a much better service than ever before.
DocTech continues to support SHG beyond deployment, refining workflows and ensuring user adoption as well as further integration capabilities with their Housing management system – Civica CX. The relationship didn’t stop once the system went live. That post-implementation support really helped us optimise our setup.
Once we moved our documents into DocuWare, we had a massive reduction in our physical document storage requirements which made our move and continued residence in our new campus work brilliantly. The storage and retrieval of documents is so painless and has really streamlined our workflow.
We know the team at DocTech very well and support has always been great. Since the implementation of DocuWare in 2018, we’ve had very few issues. Any we have had are rectified very quickly.
Our relationship with DocTech now spans over 25 years, and throughout that time their service has been consistently excellent. The team are always responsive, knowledgeable and genuinely interested in helping us get the most from DocuWare. Their guidance has supported us through every stage of our digital journey from our very first on-premise system to the hybrid solutions we’re implementing today. It’s a partnership built on trust and shared innovation.
I'd recommend DocTech and DocuWare to anyone still using paper. The benefits out-weigh the cost and we'd never go back. It's been a major benefit to us. We'd need an extra pair of hands if we didn't have it working so well.
info@doctech.co.uk
0161 647 7040
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