Stockport Homes Group Wins 2025 Digital Leaders Award from DocuWare

We’re delighted to announce that Stockport Homes Group (SHG) has been named by DocuWare as 2025 Digital Leaders, recognising their exceptional achievements in digital transformation through the adoption of DocuWare, supported by DocTech.

To celebrate this success, Laura Bulmer from DocTech and Andy Barnett from DocuWare visited the SHG team in person to present the award a fantastic moment that marks just how far the partnership has come.

SHG - On A Mission to Improve Lives, With Better Document Processes

Stockport Homes Group has a clear mission: to provide quality housing and improve lives through a wide range of housing services and community initiatives.

But with goals like that, the last thing any organisation needs is administrative tasks slowing everything down.

We’re talking about:

• Searching endlessly through SharePoint files
• Trying to piece together audit trails
• Struggling to access documents when working remotely

These challenges were taking valuable time away from teams who needed to focus on customers, communities, and delivering great housing outcomes.

That’s why Stockport Homes turned to DocuWare  to create a smarter, faster, more reliable way of working.

A Better Way of Working with DocuWare + DocTech

With the support of SHG, DocTech designed and implemented a system that removes friction and puts efficiency front and center.

Today, Stockport Homes benefits from:

Automated Workflows

Replacing manual processes and dramatically reducing processing times across departments. Staff can now focus on meaningful work instead of chasing paper trails.

Instant Document Retrieval

Accessing the right information takes seconds, not minutes. This makes audit prep easier and eliminates the frustrations of misplaced or duplicated files.

Centralised Access from Anywhere

Supporting hybrid work has never been simpler. Teams can securely access documents whether in the office, at home, or out in the community.

Faster, More Professional Customer Service

With quick access to accurate information, teams can respond to tenant queries and service requests far more efficiently improving customer experience across the board.

Transformation Across the Organisation

DocuWare has expanded across SHG into finance, tenancy services, and employment support, helping each area streamline processes, reduce compliance risks, and boost productivity.

By integrating DocuWare with their existing Civica CX system, SHG created a joined-up digital ecosystem that supports smarter, more connected working.

Why SHG Won the Digital Leaders Award from DocuWare

SHG’s Digital Leaders Award recognises:

• Their commitment to modernising outdated processes
• Their proactive approach to hybrid working
• Their focus on delivering better experiences for staff and customers
• Their success in scaling digital transformation across multiple departments

These achievements have made a measurable impact and they highlight SHG as a true leader in the housing sector.

Congratulations to everyone at Stockport Homes Group for an outstanding and well-deserved win!

Read our most recent blog - Wrapping Up a Fantastic 2025 at DocTech.

If your organisation is ready to reduce manual processes, strengthen compliance, and empower your teams with better tools, speak to DocTech today.