We implement DocuWare across a wide range of business processes, often starting where manual document handling, data entry and approvals are creating unnecessary work. Common projects include Accounts Payable automation, purchase-to-pay, digital forms, document control, contract management and approval workflows, as well as integrations with ERP, finance and other business systems. Many of our customers start with one process before expanding DocuWare into other departments and workflows.
Organisations choose DocTech because of our experience in both DocuWare and business process automation. We have been delivering DocuWare solutions since 1996, helping organisations identify where processes can be improved and designing solutions around their specific requirements.
From initial process mapping and implementation through to DocuWare integration, training and ongoing support, our UK-based team manages the complete DocuWare project.
Most DocuWare projects start with a specific business process where there is a clear opportunity to reduce manual work, improve visibility and deliver a measurable return on investment. From there, DocuWare can be expanded into other processes and departments as requirements develop.
Considering DocuWare for your organisation? Our team can show you how we've implemented it for businesses with similar processes and requirements.
The DocTech team implement DocuWare across a wide range of business processes, often starting where manual document handling, data entry and approvals are creating unnecessary work.
Common starting points include Accounts Payable automation, purchase-to-pay, digital forms, document control, contract management and approval workflows.
DocTech has the expertise to build complex integrations with your ERP, finance and other business systems. Many of our customers start with one process before expanding DocuWare into other departments and workflows.
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Organisations choose DocTech because of our experience in both DocuWare and business process automation. We have been delivering DocuWare solutions since 1996, helping organisations identify where processes can be improved and designing solutions around their specific requirements.
From initial process mapping and implementation through to integration, training and ongoing support, our UK-based team manages the complete DocuWare project.
Also known as an electronic document management system (EDMS), or an enterprise file management system, the digital solution becomes the main place to store your most important business documents such as invoices, emails, drawings, policies, contracts and more. An electronic document management system (EDMS) can be accessed from anywhere with an internet connection, providing staff working remotely with uninterrupted access to information.
The DocTech team start all projects by gaining an overview of your current processes, your infrastructure and what ultimately needs to be improved and why.
In our experience, DocuWare is a great fit for most document management transformation projects. (We have other solutions when it's not).
As the longest-established DocuWare partner in the UK and Ireland, we’re uniquely positioned to deliver the above benefits to your business.
Whether in the Cloud or On-Premise, DocuWare enables organisations to digitise all their documents in one central location no matter what format. Data is secure and easily accessible to users with authorised permission. There’s no longer a need to print, forward emails, store paper or pay for off-site storage.
Choosing the right DocuWare provider is crucial to the success of your implementation. As the UK's most experienced DocuWare partner, we bring 30 years of knowledge to every project, from initial process mapping through to implementation, integration and ongoing support. .
DocTech have many case studies and we are DocuWare integration experts.
DocTech clients benefit from our extensive knowledge and experience of implementing document management solutions. Our in-house support team set up all new installations and the very same team are available to clients for any further software enhancements or support.
"DocuWare is our core document management software and sits between and integrates with our key business systems. It is central to all our document management at Muir Housing Group" Technology Director, Muir Group.
Read how we helped our client Muir Housing Group with their business process challenges by implementing a document management system and integrating with their Housing Management system.
DocTech have been a Diamond and Platinum DocuWare partner since inception of the awards in 2008.
You can book a process assessment call where we'll chat with you about the challenges you face and what you'd like to achieve through implementing document management solutions. We will offer improvements or alterations that will enable your organisation to reach its desired goals, and a demo of the software with no obligation.
SMEs implement DocuWare to securely store, organise and access business documents while reducing the time and cost associated with manual document handling. When implemented well, DocuWare helps businesses replace paper files and scattered shared drives with a central, searchable document repository, making it easier for employees to find information, collaborate and work remotely. It can also automate document workflows, improve document security, support compliance and reduce the risk of lost or duplicated files. For growing SMEs, DocuWare provides a scalable way to improve efficiency, productivity and control over business information without relying on complex manual processes
With secure, centralised access to all business documents, your team can quickly retrieve the information they need from anywhere, improving collaboration, visibility and version control across the organisation. Automated workflows remove repetitive manual tasks, helping departments such as Accounts Payable and HR handle document-based processes as efficiently and compliantly as possible.
Built for the cloud and designed to integrate seamlessly with your existing business systems, DocuWare keeps your information secure whilst populating automated tasks for approvals or reminders. Version control and audit trails are handled automatically. Suitable for organisations of all sizes, DocuWare transforms document management tasks into smarter, more efficient processes that reduce costs and support business growth.
When implemented to its full potential, DocuWare can significantly reduce printing, storage and postage costs while creating a seamless connection between your documents and your core business systems.
We've delivered these results for businesses such as CW Plant Hire helping them digitise processes, automate workflows and unlock greater operational efficiency.
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The digital transformation at Serviceline has set a new standard for efficiency and accuracy in their operations. Their Ops Director highlighted the significant impact, stating, "DocuWare has become the centre of all activity - we use the documents to centralise our activities."
We used to spend around three hours a day looking for paperwork. Since our documents are now available digitally, with a click of a button, we were able to significantly improve our customer service. We wanted our administration service levels to match the quality of our products, and with DocuWare we have achieved just that. It has become an essential business tool for us.
Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We continue to work closely with DocTech on future enhancements with other teams within our business.
Staff no longer spend time looking for documents. Documents are retrieved in seconds using fixed index. There is no more need for physical storage and the filing archives soon will be gone.
This has been an IT success story for Mosscare. On the one hand staff have embraced this one piece of technology better than any other. On the other hand we are now able to offer a much better service than ever before.
DocTech continues to support SHG beyond deployment, refining workflows and ensuring user adoption as well as further integration capabilities with their Housing management system – Civica CX. The relationship didn’t stop once the system went live. That post-implementation support really helped us optimise our setup.
Once we moved our documents into DocuWare, we had a massive reduction in our physical document storage requirements which made our move and continued residence in our new campus work brilliantly. The storage and retrieval of documents is so painless and has really streamlined our workflow.
We know the team at DocTech very well and support has always been great. Since the implementation of DocuWare in 2018, we’ve had very few issues. Any we have had are rectified very quickly.
Our relationship with DocTech now spans over 25 years, and throughout that time their service has been consistently excellent. The team are always responsive, knowledgeable and genuinely interested in helping us get the most from DocuWare. Their guidance has supported us through every stage of our digital journey from our very first on-premise system to the hybrid solutions we’re implementing today. It’s a partnership built on trust and shared innovation.
I'd recommend DocTech and DocuWare to anyone still using paper. The benefits out-weigh the cost and we'd never go back. It's been a major benefit to us. We'd need an extra pair of hands if we didn't have it working so well.